Slow PC Performance
Comprehensive system cleanups, hardware upgrades (RAM, SSDs), and OS updates to bring your devices back to peak performance. We eliminate junk files, optimize resources, and speed up your computer.
Residential Tech Support
Key Features
What We Offer
Comprehensive tech support services designed to solve your technology challenges quickly and efficiently.
Wi-Fi Connectivity Issues
Expert network optimization including router placement, mesh system installation, and eliminating Wi-Fi dead zones. Enjoy seamless, high-speed coverage throughout your home.
Virus & Malware Removal
Comprehensive malware removal and installation of robust security software to protect against future infections. Clean your system and stay safe from suspicious activity.
New Device Setup
Complete setup process from unboxing to network configuration. We'll show you how to use your new laptop, printer, or smart home device, making technology easy.
In-Home Tech Support
Hands-on assistance at your location with all necessary tools and expertise. Our technicians resolve your tech troubles on the spot in the Phoenix Metro area.
Remote Tech Support
Fast, efficient problem-solving via secure internet connection. Many issues can be diagnosed and fixed remotely without an in-home visit, saving you time.
Network Setup & Security
Professional home network setup ensuring all devices communicate effectively. Security audits and protection measures against unauthorized access included.
Device Installation
Expert installation and configuration of computers, printers, smartphones, and smart home devices. Everything set up correctly, securely, and ready to use.
Data Backup & Recovery
Protect your precious data with reliable backup solutions and expert recovery services in case of hardware failure or data loss incidents.
When the technology in your home doesn’t work, it can be a major source of frustration, disrupting everything from your work to your entertainment. At r5i.support, we offer a wide range of residential tech support services to troubleshoot your issues quickly and keep your home devices running smoothly. We provide both convenient remote support and hands-on, in-home service for residents in the Phoenix Metro area.
Troubleshooting
Common Issues We Solve
We tackle the most frustrating tech problems so you don't have to.
Slow PC Performance
Is your computer taking forever to start up or open applications?
We provide comprehensive system cleanups, hardware upgrades, and OS updates.
Wi-Fi Connectivity Issues
Struggling with buffering video or dead zones?
We troubleshoot network setups, optimize router placement, and install mesh systems.
Virus & Malware Removal
Dealing with strange pop-ups?
We provide comprehensive removal services to clean your system and install robust security software.
New Device Setup
Just bought a new laptop or printer?
We handle the entire setup process, from unboxing to network connection and configuration.
Our Services
Comprehensive Tech Solutions
In-Home Tech Support
For hands-on issues, our technicians come to your home equipped with the necessary tools to resolve your tech troubles on the spot.
Remote Tech Support
Many issues can be resolved quickly without a visit. We diagnose and fix problems using secure, high-speed remote connections.
Network Setup and Security
We ensure all your devices are connected effectively and implement security measures to protect against unauthorized access.
Device Installation
We handle installation and configuration for computers, printers, smartphones, and smart home devices, ensuring secure setup.
Data Backup and Recovery
Protect your data with backup solutions. We also offer recovery services for hardware failure or data loss incidents.
Tech Support for Seniors
Specialized, patient, and easy-to-understand assistance tailored for seniors for all their tech needs.
Why Choose r5i.support?
Experienced Professionals
Our team consists of skilled technicians with years of experience in the tech support industry.
Customer-Centric Approach
We prioritize our customers' needs and work diligently to resolve their issues to their complete satisfaction.
Transparent Pricing
We offer upfront pricing with no hidden fees, so you know exactly what to expect.
Flexible Scheduling
We understand you're busy, which is why we offer flexible scheduling options, including evenings and weekends.
Satisfaction Guarantee
We stand behind our work. If you're not happy, we'll do what it takes to make it right.
Ready to experience hassle-free tech support? Get in touch with us today to schedule your service or to learn more about how we can help you.
8x
Increase in resolution speed
They fixed my computer in no time. Their tech was friendly, professional, and explained everything clearly.
Jane D.
Operations Director · Arcadia Financial
Phoenix, AZ
2x
Customer productivity boost
Amazing service! They resolved my Wi-Fi issues within an hour, and I haven’t had a problem since.
David S.
Small Business Owner · Desert Trail Outfitters
Scottsdale, AZ
Pricing
Service Pricing
Transparent, competitive rates with no hidden fees—choose the plan that fits your needs
Pricing table for residential-tech-support
Remote Support
$ 75
Per Service
Troubleshooting software issues, email problems, and general tech questions via remote connection.
On-Site Support
$ 150
Per Service
In-home support for hardware issues, network setup, and any problem that requires a hands-on approach.
Device Setup
$ 100
One Time
Setup and configuration for a new computer, printer, or other peripheral.
FAQ
Frequently Asked Questions
Get answers to common questions about this service.
Do you offer on-site support?
Home service within Phoenix Metro area
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Yes, we provide on-site tech support for homes within the Phoenix Metro area. A non-refundable service call fee applies to all on-site visits.
What kind of residential services do you offer?
Comprehensive home tech solutions
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We offer a wide range of services, including troubleshooting slow PCs, fixing Wi-Fi connectivity issues, removing viruses and malware, and helping with the setup and configuration of new devices like laptops, smartphones, and smart home gadgets.
Can you help me with my slow computer?
Performance optimization specialists
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Absolutely. We specialize in performance optimization. This can include system cleanups to remove unnecessary software, hardware upgrades like installing more RAM or a faster SSD, and updating your operating system.
How quickly can you come to my home?
Same-day service available
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We strive to offer same-day or next-day service whenever possible. Contact us to check our current availability and schedule an appointment.
What areas do you serve for home visits?
Phoenix Metro coverage
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We serve the entire Phoenix Metro area including Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, Surprise, and surrounding communities. Remote support is available statewide.
Can you help set up my new computer or printer?
Device setup and configuration
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Yes! We help set up new computers, printers, scanners, and other devices. This includes initial configuration, software installation, data transfer from old devices, and connection to your home network.
Do you offer remote support for home users?
Help without leaving your home
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Yes, many issues can be resolved remotely using secure screen-sharing software. Remote support is often faster and more affordable than on-site visits for software problems.
What about smart home devices?
Smart home installation and setup
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We install and configure smart home devices including smart thermostats, security cameras, video doorbells, smart locks, and voice assistants like Amazon Alexa and Google Home.
Do you offer same-day service?
Urgent assistance available
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Yes, we offer same-day service for urgent issues. Please contact us for availability.
How do you ensure the security of my data during remote support?
Secure and encrypted connections
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We use secure, encrypted connections for all remote support sessions. Additionally, our technicians follow strict protocols to protect your data and privacy.
What if I'm not satisfied with the service?
Satisfaction guarantee
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We offer a satisfaction guarantee. If you're not happy with our service, please let us know, and we'll do our best to make it right.
Is there a warranty on the services provided?
Service warranty included
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Yes, we provide a warranty on our services. The specifics of the warranty will be explained to you before we begin any work.